Auto Shippers
We understand that things come up, however, and all auto shippers know that cancellations are to be expected. However, most of the time auto shippers aren’t the reason why customers cancel their orders – customers tend to be the ones that cause most of the problems with their auto shippers. The biggest reason auto shippers are forced to cancel orders or dispatched loads is because customers misrepresent when the vehicle is actually ready for car transport. Telling auto shippers that your vehicle is ready now when it actually won’t be ready for another week can cause major problems for auto shippers. Make sure you have enough time in your schedule for your auto shippers’ pickup window – many auto shippers don’t guarantee a pickup date, but rather give you a car transport pickup window. This is because car transport drivers are bound by the conditions of the roads – if there is a delay on their route, the auto shippers will be delayed picking your vehicle up. Always talk to your auto shippers about the pickup window in order to best nail down when your vehicle will be picked up.
Another way that customers cancel orders or cause major delays is that they misrepresent the size of the vehicle or what type of vehicle it is to the auto shippers. If you are shipping a Ford F-350 Super Duty Extended Cab 4×4 with a six-inch lift, and you tell your auto shippers you’re shipping a Chevrolet Cruze, there are going to be major problems for you. In this instance, the uber-large Ford pickup truck is much too large for most auto shippers to actually transport – it’ll need a special car transport truck, and it’s going to cost a lot more money. It is important to represent your vehicle accurately to the auto shippers so you don’t come across unexpected problems come transport times.
Many auto shippers take checks by phone or fax as payment for services and recreate your check in their check-making software. However, auto shippers know that sometimes customers give bad information in order to try and avoid paying for their car transport. Auto shippers reserve the right to cancel your order at any time, don’t forget, so if you’re planning on trying to screw your auto shippers out of money, you may want to think again. Customers who deliberately give false information make it difficult for auto shippers, especially if their vehicle has already been picked up. Make sure that you double-check any information you give the auto shippers when you give it – that way, your auto shippers have accurate information not just for payment, but for the pickup and delivery information for the car transport as well.
These little things can go a long way to avoiding cancellations with your auto shippers. Remember, auto shippers don’t like cancellations – they would much rather make their money and get you your vehicle as soon as they can. By making it easier for your auto shippers, you make your car transport experience easier as well.